Returns & Warranty

Return Policy

Money back guarantee on most of our non-adhesive products. Item must be unused and return authorization number must be requested within 3 days or receipt of merchandise. Simply email Customer Service for a return authorization number (required) and ship via insured mail back to TrueKare. We gladly refund the purchase price (minus restock fees).

No Returns On

Adhesive products or undergarments. Due to the sanitary reasons, we do not accept returns or exchanges on any forms with adhesive backs. This includes our ASY series forms, nipples and nipple covers.

Please see the individual product pages for any restocking fees that may apply.

Customer is responsible for return shipping charges.

BRA RETURN POLICY: All Bras carry a $5 restock fee for returns or exchanges. A return authorization must be requested within 3 days of receipt of product.